Troubleshooting

Problem	Indication	Cause
The device does not operate	The status indication LED (3) is off	• Check expansion cable. • Make sure the MIVO Connect software version is higher than 1.15.xx
The device does not operate	The status indication LED is solid red	Contact support
The device does not operate	The status indication LED is solid green, but no extender is visible under Infrastructure tab.	Make sure the MIVO Connect software version is higher than 1.15.xx